These Terms and Conditions govern the use of the website https://roscar.ma/, which is owned by RosCar Morocco. By using the website, you agree to the terms and conditions set out below.
1. General provisions
RosCar Morocco is an aggregator of car rental services in Morocco. We work with trusted local partners and provide users with the ability to book cars online through our platform.
2. Booking conditions
- The customer must provide accurate contact and passport details when making a booking.
- The rental details (cost, duration, car category, pick-up conditions) are specified at the booking stage and confirmed by email to the user.
- RosCar Morocco is not responsible for changes in rental conditions by partner companies, but we do our best to warn and inform users about such changes.
3. Payment
The website may require prepayment or full payment for the rental at the time of booking. All payments are made through secure payment services or directly to the partner upon receipt of the car, depending on the terms of the specific booking.
4. Cancellation and changes to reservations
Cancellation conditions depend on the selected partner and the specific offer. Information about the cancellation policy is displayed during the booking process.
To change or cancel a reservation, the customer must contact our support service or the partner directly.
5. Liability
RosCar Morocco is not liable for any damages, delays or losses associated with the use of rental services provided by partners. We act as an intermediary and strive to provide the highest quality service, but the ultimate responsibility for the performance of services lies with the car rental company.
6. Use of the website
The user undertakes not to use the website for illegal activities, not to post false or offensive information, and not to take any action that may compromise the security or operation of the platform.
7. Intellectual property
All content on the website (text, photos, logos, design) is the property of RosCar Morocco or is used on a legal basis. Copying or distribution of any materials without written consent is prohibited.
8. Changes to the Terms
We reserve the right to make changes to these Terms at any time without prior notice. The current version will always be available on this page.
9. Contact Information
For all questions related to the rules of use of the site, please contact us at: [email protected]